Privacy Policy

Last updated: 01 August 2025

Introduction

Titan Toolbox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our handyman services in the West Midlands area.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number, postal address)
  • Service requests and project details
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device information and operating system
  • Website usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and improve our handyman services
  • Communicate with you about your service requests
  • Process payments and manage billing
  • Send you updates about our services (with your consent)
  • Comply with legal obligations
  • Protect against fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety, or that of others
  • With trusted service providers who assist in our operations (under strict confidentiality agreements)
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability (where applicable)
  • Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Titan Toolbox

Email: titantbox@gmail.com

Phone: 079 317 01487

Landline: 0121 661 3364

Service Area: West Midlands, UK